Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Southampton Airport (SOU)
Car Hire at Southampton Airport with Enterprise
Southampton Airport is around four miles north from the city centre. If you’re flying into Southampton Airport, you can find the Enterprise car hire branch office opposite the terminal. Just follow the signs guiding towards car rentals. The airport is a short 15 minute drive on the A335, that takes you right into the city centre.
When you hire a car at Enterprise, we're committed to giving you the vehicle you need with the service you expect at great value rates. Our hire car fleet is made up of modern and well-equipped manual and automatic transmission vehicles, so you can drive away with confidence. We're also proud to offer electric car rental, so you can do your bit for the planet without having to compromise on convenience. And, of course, our vehicles are always thoroughly cleaned, inside and out. Book with Enterprise today and enjoy excellent value on your ideal rental car.
A Wide Range of Car Rental Options
We like to make life easier when you book your hire car with us. That's why we offer so many customisable extra options. If you're travelling as a family, then our SUV people carrier can transport the kids and give you enough space to comfortably fit all your luggage. For bigger trips with friends or family, we also have a nine-seater minibus available, which is ideal if you have a lot of luggage. You can choose to add a sat nav to make getting around easy and families will find our range of child and booster seats invaluable. You can even add an additional driver – the choice is yours!
A Wide Van Hire Range
Moving house or just moving furniture? Enterprise has you covered with a range of vans from our Southampton Airport branch. Whether for work or home, sometimes a van is just what you need to get the job done. At Enterprise, we stock rental vans in different sizes, too, from Small to XL, with everything in between.
Things to do In and Around Southampton Airport
Southampton’s coastal location and the fantastic road network surrounding the city, make it a great hub for setting out on day trips from. Enjoy a walk through the 440 acres of parkland and down the course of River Itchen in Itchen Valley Country Park, or see over 170 exotic and endangered animals in Marwell Zoo. If you love unscathed nature, you simply must visit New Forest National Park, created in 1079 by William I the Conqueror as royal hunting grounds. Its pink-flowered heathland stretches over rolling hills for miles and the ancient forest makes you feel like you’re in a fairy tale.
For car lovers, the south-eastern part of New Forest is home to the Beaulieu National Motor Museum – a display of over 250 vehicles and the World of Top Gear, where fans of the show can see iconic vehicles from the TV show.
The SeaCity museum brings to life Southampton's history as a major centre of shipping, including the story of the ill-fated Titanic. For culture fans, there is a theatre and one of the most renowned art galleries in the Southeast.
Driving Information in Southampton Airport
Southampton’s coastal M27, the M3 and a number of fantastic A-roads surrounding the city make getting around quick and easy. The City Centre gets busy during peak hours, so plan your journey ahead if you’re on a schedule. On and off-street parking can be found around Southampton. The charges are usually listed on the machines and the entrance boards.